At PK Rummy, your personal data belongs to you. This Privacy Policy explains exactly what information we collect from Pakistani players, why we collect it, how it is stored securely, who we share it with (and who we don't), and what rights you have over your own data.
Privacy at a Glance
Before diving into the full policy, here's what matters most to Pakistani players.
PK Rummy does not sell your personal data to anyone, ever. You have the right to access, correct, export, or delete your information at any time by contacting our support team.
Every connection to pkrummy.app uses 256-bit SSL encryption. All stored data is encrypted at rest. Your payment details, personal information and account credentials are never stored in plain text.
PK Rummy does not store your Easypaisa, JazzCash, or card payment credentials. All financial transactions are processed through certified, PCI-DSS-compliant payment processors.
Your personal information is never sold, rented, or traded to third-party marketers. Data is shared only where required to deliver services or comply with legal obligations.
Every marketing email from PK Rummy includes a one-click unsubscribe link. You can also manage all communication preferences from your account settings at any time.
PK Rummy follows applicable data protection standards relevant to our operating jurisdiction. We maintain records of data processing activities and cooperate with relevant authorities where legally required.
Note: This Privacy Policy applies to all PK Rummy members and visitors to pkrummy.app. By using PK Rummy's services, you confirm that you have read and understood how we handle your personal data as described in this policy.
PK Rummy ("we", "us", "the Platform") operates the online casino and sports betting platform accessible at pkrummy.app. This Privacy Policy describes how PK Rummy collects, uses, stores, and protects the personal data of its members and site visitors, with particular regard to players based in Pakistan.
PK Rummy is the data controller for personal information collected through this platform. Questions about this policy or requests relating to your personal data should be directed to support@pkrummy.app.
This Privacy Policy should be read alongside the PK Rummy Terms and Conditions, which govern the overall agreement between you and the platform. Together they form the complete framework for how PK Rummy handles your account and your information.
PK Rummy collects only the data needed to provide, secure, and improve its services. We do not collect data unnecessarily. The categories of personal data we may hold include:
Sensitive Data: PK Rummy does not intentionally collect sensitive personal data such as biometric data, health information, religious beliefs, or political opinions unless specifically required by law or where you have explicitly provided such information during a voluntary process (e.g., responsible gaming self-assessment).
PK Rummy collects personal data through the following channels:
PK Rummy uses collected data for the following purposes:
| Purpose | Data Used | Basis |
|---|---|---|
| Account creation and management | Registration data | Contract performance |
| Identity verification (KYC) | ID documents, selfie | Legal obligation |
| Processing deposits and withdrawals | Financial data | Contract performance |
| Fraud and money-laundering prevention | All data categories | Legal obligation |
| Providing customer support | Communications data, account data | Contract performance |
| Responsible gaming monitoring | Gameplay data, financial data | Legal obligation / legitimate interest |
| Platform improvement and analytics | Technical data, gameplay data | Legitimate interest |
| Marketing communications (opt-in) | Contact details, preferences | Consent |
| Legal and regulatory compliance | All relevant data | Legal obligation |
PK Rummy does not use your personal data for purposes beyond those listed above without first obtaining your explicit consent or being required to do so by law.
PK Rummy processes your personal data under one or more of the following legal bases:
PK Rummy does not sell, rent, or trade your personal data. We share data only in the following limited circumstances:
PK Rummy works with carefully selected third-party service providers who process data on our behalf under binding data processing agreements. These include:
PK Rummy may be required to disclose personal data to government authorities, law enforcement agencies, or regulatory bodies where legally required – for example in connection with suspected money laundering, fraud investigations, or gaming regulation compliance requirements.
In the event of a merger, acquisition, or sale of assets involving PK Rummy, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy protections applicable to your data.
Reminder: PK Rummy will never sell your personal information to third-party advertisers, data brokers, or marketing companies. If you ever receive a message claiming to be from PK Rummy asking for your personal data through an unofficial channel, treat it as fraudulent and report it to us immediately.
PK Rummy retains personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. The following general retention periods apply:
When personal data is no longer required, PK Rummy securely deletes or anonymises it so that it can no longer be associated with you.
PK Rummy uses cookies and similar technologies on pkrummy.app. These are small files placed on your device that help the platform function correctly, remember your preferences, and provide us with analytics on how the site is used.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Maintain your login session, enable account security features, process transactions. Required for the platform to function. | No – required for core functionality | |
| Measure how Pakistani players use PK Rummy – which pages are visited, where people encounter issues, and how we can improve. Data is aggregated and anonymised. | Yes – via cookie preferences | |
| Remember your settings such as language preference, currency display, and responsible gaming limits so you don't have to re-enter them each visit. | Yes – via cookie preferences |
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent PK Rummy from functioning correctly and you will not be able to log in or place bets with essential cookies disabled.
As a PK Rummy member and data subject, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at support@pkrummy.app.
Request a copy of the personal data PK Rummy holds about you. We will provide this within 30 days of your request.
Request correction of inaccurate or incomplete personal data. You can update most information directly in your account settings.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Request that PK Rummy restrict processing of your data in certain circumstances, such as while a dispute about accuracy is being resolved.
Request your personal data in a structured, machine-readable format so you can transfer it to another service provider.
Object to processing of your personal data for direct marketing purposes. Objections to marketing are processed immediately and with no questions asked.
PK Rummy will respond to all rights requests within 30 calendar days. Where a request is complex or numerous, we may extend this by a further 30 days and will inform you of the extension. We will not charge a fee for reasonable requests unless they are manifestly unfounded or excessive.
PK Rummy takes data security seriously and maintains technical and organisational measures appropriate to the level of risk associated with our data processing activities. These include:
Data Breach Response: In the unlikely event of a data breach that poses a risk to your rights, PK Rummy will notify affected members promptly and take immediate action to contain the breach and prevent further exposure.
PK Rummy's services are strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal information, that account will be immediately closed and all associated data deleted.
Parents or guardians who become aware that a minor has accessed PK Rummy should contact us immediately at support@pkrummy.app. We will take prompt action to address the situation.
PK Rummy uses third-party age verification tools as part of our KYC process to verify that members are of legal age. These checks are applied to all new accounts and may be applied to existing accounts where age cannot be confirmed from registration data alone.
PK Rummy sends marketing communications – including promotional emails, SMS notifications about bonuses and offers, and platform announcements – only to members who have given their explicit consent to receive them.
You can opt out of marketing communications at any time using any of the following methods:
Opting out of marketing communications takes effect immediately. You will continue to receive transactional communications (such as deposit confirmations, withdrawal notifications, and security alerts) regardless of your marketing preferences, as these are necessary for account management.
PK Rummy may use your gameplay history and preferences to personalise the promotional offers and game recommendations shown to you on the platform. This personalisation is based on legitimate interest in providing a more relevant experience. You may object to this personalisation by contacting support.
PK Rummy may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we provide. When we make material changes that significantly affect your privacy rights, we will notify you by email at least 14 days before the changes take effect.
Minor updates – such as clarifications, corrections, or non-substantive wording changes – may be made without prior notice. The "Last Updated" date at the top of this page always reflects the most recent revision.
We encourage Pakistani players to review this policy periodically to stay informed about how PK Rummy protects their personal data. Continued use of PK Rummy's services following the effective date of any update constitutes acceptance of the revised policy.
For any questions, concerns, or requests relating to this Privacy Policy or PK Rummy's handling of your personal data, please get in touch:
When submitting a data rights request, please include your registered mobile number, a description of your request, and any relevant account details. PK Rummy will acknowledge your request within 48 hours and respond fully within 30 days.
For questions about responsible gaming tools, visit the Responsible Gaming page. For general terms of service, see the Terms and Conditions.
Join PK Rummy
PK Rummy combines industry-leading security with the best online casino and sports betting experience for Pakistani players. 256-bit encryption, PKR payments, and a support team that's always on hand.